free30 Terms and Conditions – Philippines

01 Acceptance of Terms

Welcome to free30, the Philippines' trusted online casino platform accessible at free30.app. These Terms and Conditions ("Terms") govern the relationship between you ("Player," "User," or "you") and free30 ("we," "us," or "our") in connection with your use of our website, games, promotions, and services.

By accessing the free30 platform, creating a player account, making a deposit, claiming a bonus, or placing a bet of any kind, you are agreeing to these Terms in their entirety. These Terms apply to all visitors and registered users of free30, regardless of device or access method.

These Terms constitute a legally binding agreement between you and free30. If you are unsure about any part of these Terms, we encourage you to contact our support team before continuing. Our 24/7 support is available via live chat and email at support@free30.app.

02 Eligibility & Age Requirement

free30 is intended exclusively for adults. You must meet all of the following requirements to create and maintain an account:

• You must be at least 21 years of age, in compliance with Philippine gaming regulations.
• You must be a resident of a jurisdiction where online gambling is permitted under applicable law.
• You must not be excluded from gambling under any self-exclusion program or regulatory order.
• You must not be a current employee, contractor, or affiliate of free30, nor an immediate family member of such persons.
• You must have full legal capacity to enter into binding contracts under the laws of the Philippines.

free30 performs age and identity verification on all accounts. If we discover that a player is underage, we will immediately suspend the account, void all bets and winnings, and return deposited funds to the original payment method where possible. This is non-negotiable—protecting minors is one of our most serious obligations.

03 Account Registration

Each player is permitted to hold one (1) account only on free30. Multiple accounts by the same individual—regardless of the email address, phone number, or device used—are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any funds therein.

When registering your free30 account, you agree to:

• Provide accurate, complete, and current information including your full legal name, date of birth, and contact details.
• Keep your login credentials (username and password) confidential and not share them with any third party.
• Notify free30 immediately at support@free30.app if you suspect unauthorized access to your account.
• Update your account information promptly if any details change.

free30 is not responsible for losses resulting from unauthorized account access that occurs due to your failure to maintain the security of your credentials. We recommend using a strong, unique password and enabling any available two-factor authentication on your account.

Account ownership is non-transferable. You may not sell, gift, or assign your account to another person under any circumstances.

04 Deposits & Withdrawals

free30 processes all financial transactions in Philippine Peso (₱). We support the following payment methods for both deposits and withdrawals:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay / PESONet bank transfer
• BDO, BPI, UnionBank online banking
• Visa / Mastercard debit and credit cards

The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱500. Withdrawal requests are processed within 1–3 business days, depending on the payment method selected and any pending verification requirements.

All funds deposited to your free30 account must originate from a payment source registered in your own name. Third-party deposits are not permitted. free30 reserves the right to request proof of source of funds at any time, in line with anti-money laundering (AML) obligations under Philippine law.

free30 does not charge processing fees on standard deposits or withdrawals. However, your bank or e-wallet provider may impose their own transaction fees, which are outside our control.

05 Bonuses & Promotions

free30 offers various bonuses and promotions to both new and existing players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and holiday specials tied to Filipino events. All bonuses are subject to the following general conditions:

• Each bonus is subject to a specific wagering requirement which will be clearly stated in the promotion's individual terms.
• The standard wagering requirement for most free30 bonuses is 20x the bonus amount, unless otherwise specified.
• Bonuses are credited to your free30 account and must be wagered before withdrawal is permitted.
• Only one active bonus may be held at a time, unless explicitly stated otherwise.
• free30 reserves the right to withdraw a bonus offer if we believe it is being abused.
• Bonus expiry periods vary by promotion and will be clearly stated—expired bonuses are forfeited without exception.
• Contributions toward wagering requirements vary by game type. Slot games typically contribute 100%, while table games like Baccarat may contribute at a lower rate.

The ₱30 free welcome bonus is available to new players upon successful registration with a verified Philippine mobile number and email address. No deposit is required to claim this bonus. The ₱30 welcome bonus carries a 30x wagering requirement before any winnings may be withdrawn.

Attempting to exploit, abuse, or circumvent bonus terms—including through the use of multiple accounts, coordinated betting patterns, or other fraudulent methods—will result in immediate account suspension and forfeiture of all bonus-related funds.

06 Gameplay Rules

All games available on free30—including Baccarat, Tongits, NBA Betting, Live Casino, Bingo, Jackpot Slots, and Virtual Sports—are governed by their respective in-game rules, which are accessible within each game interface. By placing a bet, you confirm that you have read and understood the applicable game rules.

free30 uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unbiased outcomes. Live Casino games are operated by certified live dealer studios. Results generated by these systems are final and binding.

In the event of a technical failure or system error during gameplay, all affected bets will be treated in accordance with our technical fault policy:

• If a game round cannot be completed due to a technical issue, the bet amount will be returned to your account balance.
• Bets that have been fully resolved before a technical failure are considered final.
• free30 is not liable for losses resulting from internet connectivity issues on the player's side.

07 Prohibited Activities

The following activities are strictly prohibited on free30 and will result in immediate account termination and potential reporting to regulatory authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with games.
• Colluding with other players or employees to gain an unfair advantage.
• Engaging in any form of fraud, including chargebacks, identity theft, or payment manipulation.
• Money laundering or using free30 to process funds of illicit origin.
• Creating multiple accounts for the purpose of claiming bonuses more than once.
• Exploiting software bugs or loopholes. Any such issues must be reported to support immediately.
• Accessing free30 from a jurisdiction where online gambling is prohibited.

free30 employs fraud detection systems that monitor account activity around the clock. Any account flagged for suspicious activity may be suspended pending investigation, during which time access to funds may be restricted.

08 Responsible Gaming

free30 is committed to promoting responsible gaming among all Filipino players. We provide a full suite of player protection tools accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits: Cap the maximum you can lose in a given period.
• Session Time Reminders: Receive alerts after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Check: Periodic pop-ups reminding you of your session duration and net wins/losses.

Gaming at free30 is meant to be a form of entertainment—not a way to solve financial problems. If you feel that your gambling is no longer in your control, please visit our Responsible Gaming page or contact our support team immediately. We take these concerns seriously and will act swiftly to help.

09 Privacy & Data Protection

free30 collects and processes your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We collect only the data necessary to operate your account, verify your identity, process transactions, and provide customer support.

We do not sell or share your personal information with third parties for marketing purposes. Data shared with payment processors and identity verification services is done strictly to fulfill our legal and operational obligations.

For full details on how we collect, store, and use your data, please refer to our Privacy Policy.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, free30 shall not be liable for:

• Any direct, indirect, incidental, or consequential loss arising from your use of the platform.
• Losses resulting from technical issues beyond our reasonable control, including internet outages, server maintenance, or third-party service failures.
• Decisions made by players based on information provided on the platform.

free30's total liability to any player for any claim shall not exceed the net deposits made by that player in the 30 days preceding the claim.

11 Account Suspension & Termination

free30 reserves the right to suspend, restrict, or permanently close any account at our discretion, including but not limited to the following situations:

• Breach of any provision of these Terms and Conditions.
• Providing false or misleading registration information.
• Engaging in any prohibited activity as outlined in Section 07.
• Failure to complete identity or age verification within a reasonable timeframe.
• Regulatory or legal requirements compelling us to do so.

In cases of account termination due to breach of Terms, free30 reserves the right to withhold any bonus funds and associated winnings. Real-money balances (excluding bonus funds) will generally be returned to the player after due investigation and AML checks, unless they are implicated in fraudulent activity.

Players may also request voluntary account closure at any time by contacting support@free30.app. Closure requests will be processed within 5 business days.

12 Changes to Terms and Conditions

free30 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via the email address on file and/or via a prominent notice on the platform at least 7 days before the changes take effect.

Your continued use of free30 after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the platform and contact us to close your account.

We recommend checking this page periodically to stay informed about any updates. The "Last Updated" date at the top of this page reflects when the most recent revisions were made.

13 Contact & Support

If you have any questions, concerns, or disputes regarding these Terms and Conditions, or if you need assistance with your free30 account, our support team is available 24 hours a day, 7 days a week.

• Email: support@free30.app
• Live Chat: Available directly on the free30 website
• FAQ: Visit our FAQ page for quick answers to common questions

For escalated disputes or regulatory concerns, free30 is subject to the relevant gaming regulations applicable in the Philippines. We are committed to resolving all player issues fairly and promptly.

These Terms and Conditions are governed by the laws of the Philippines. Any dispute that cannot be resolved through our support channels may be referred to the appropriate regulatory authority or Philippine courts having competent jurisdiction.